Contact Us

We'll be in touch soon...

We aim to respond within 24 hours, but during busy periods like holidays, sales, and special campaigns, we may take a little longer to get back to you. Your patience is appreciated.

For further assistance or inquiries, please feel free to reach out to our dedicated Customer Service team. We're here to help!

  • Call us


    +44 (0) 20 7794 1775

  • Email us


    customercare@lineafashion.com

  • Service hours

    Monday to Friday: 10:00 am - 6:00 pm (GMT)
    Saturday: 11:00 am - 6:00 pm (GMT)
    Sunday: 12:00 pm - 6:00 pm (GMT)

How can I track my order?

You can track your order by using the tracking number provided in your shipping confirmation email. Simply enter the tracking number on our website's tracking page to check the status of your shipment.

What is your return policy?

Our return policy allows for returns within 14 days of purchase. Items must be in unused condition with original packaging and tags intact. To initiate a return, please fill out our online return form or contact our customer support team. For more details, kindly refer to our Returns page.

Do you offer size/fit guidance?

Certainly! We understand the importance of finding the perfect fit. Whether you have inquiries about our products or seek styling advice, our team is here to assist you. Don't hesitate to phone our dedicated customer support team at +44 (0)20 7794 1775.

How do I contact customer support?

You can contact our customer support team by phone at +44 (0) 20 7794 1775 during our business hours of Monday to Friday from 10:00 am to 6:00 pm (GMT), Saturday from 11:00 am to 6:00 pm (GMT), and Sunday from 12:00 pm to 6:00 pm (GMT). Alternatively, you can email us at customercare@lineafashion.com. We strive to respond to all inquiries within 24 hours.